Senior Site Reliability Engineer

New

Skills

Ansible AWS Devops Engineer Git Linux New Relic Python Splunk Terraform

Join Rackspace Technology as a Senior Site Reliability Engineer and help shape the future of Observability Engineering for our customers. This remote position is focused on implementing, maintaining, and optimizing modern observability solutions within the AWS ecosystem. Collaborate with talented professionals to deliver exceptional customer experiences, accelerate digital transformation, and ensure the reliability, performance, and scalability of critical systems.

Key Responsibilities
  • Work directly with customers to implement and support Observability solutions using leading tools.
  • Build, automate, and maintain scalable systems for monitoring, alerting, and dashboarding.
  • Analyze system and application metrics and logs for anomaly detection, performance tuning, and fault isolation.
  • Collaborate with development teams to deploy new features and ensure reliability, security, and performance standards are met.
  • Document and share solutions, and maintain a deep understanding of each customer's business and technical environment.
Required Skills & Qualifications
  • Bachelor’s degree in engineering, computer science, or equivalent experience.
  • 7 to 14 years of senior-level experience in Site Reliability Engineering, DevOps, and AWS infrastructure.
  • Proficiency with observability tools such as Datadog, AppDynamics, New Relic, Splunk, or SignalFx.
  • Strong programming skills in interpreted languages like Python, PHP, Perl, Ruby, or Linux Shell.
  • Experience with Infrastructure as Code (Terraform or CloudFormation) and configuration management (Ansible, Chef, Puppet).
  • Knowledge of AWS pricing/cost models and best practices in cloud resource optimization.
  • Expertise in troubleshooting, root cause analysis, and performance optimization of large-scale systems.
  • Excellent organizational, project management, communication, and analytical skills.
  • Experience working in agile software development environments and using version control (Git preferred).
  • Ability to work remotely during fixed night shifts (7 pm to 4 am IST), ensuring coverage for global customers.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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