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Own the technical post-sales relationship with assigned government accounts, serving as the primary point of contact for technical implementation, integration, and optimization. Develop and execute technical account plans that align our solutions with customers' business objectives and technical environment. Lead client onboarding, solution design, implementation, and integration projects, collaborating with customers' technical teams and internal engineering resources. Create and deliver training programs for customer teams. Proactively identify and resolve technical challenges before they impact customer satisfaction. Conduct review sessions and health checks to ensure optimal platform utilization. Monitor customer technical metrics and usage patterns to identify opportunities for expanded adoption. Partner with Product and Engineering teams to advocate for customer needs and provide market feedback. Document best practices and contribute to internal knowledge base, guide customers through platform updates, new feature releases, and technical changes. 5+ years of experience in technical customer success, solutions engineering, or similar customer-facing technical role within B2B SaaS Proven track record at early-stage startups (50-200 employees) Minimum 5-year tenure in previous positions, demonstrating stability and impact Strong technical background with understanding of APIs, integrations, data workflows, and enterprise software architecture Enterprise account management or customer management experience essential Strong analytical and problem-solving capabilities Outstanding communication skills with the ability to explain technical concepts to various audiences Bachelor's degree in Computer Science, Engineering, or related field Ability to travel up to 30% Pay range: $140K - $190K Competitive salary and equity package. Fully Remote. Health, dental, and vision benefits. 401(k) Flexible time off. Work with cutting-edge technology and innovative customers. Learn from experienced leadership team from top tech companies. High-impact role with clear growth trajectory. Opportunity to shape the future of financial data access.
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Own the technical post-sales relationship with government accounts.
Develop and execute technical account plans aligning solutions with customers' business objectives and technical environment.
New
Serve as the primary security representative in customer engagements.
Articulate security architecture, controls, and risk management across different layers.
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Drive product strategy based on customer needs and market analysis
Collaborate with cross-functional teams to deliver high-quality products
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Lead and conduct advanced penetration testing
Provide expert guidance on security
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Manage AI content for chatbot and agent assist
Design AI dialogue flows
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Lead migrations and architecture changes for scaling users
Drive platform quality and enhance clinician experience
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Shape GTM automation and AI strategy with leadership input
Identify high-impact automation opportunities across Marketing and Sales
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Design and build migration solutions using AI Coding Agents
Lead customer migrations to Kong
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Audit GTM workflows to identify AI opportunities
Design and build agentic workflows to accelerate pipelines
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Lead and conduct advanced penetration testing
Perform security assessments on cloud environments
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Lead organic strategy for clients
Guide strategic conversations around organic growth
New
Own the technical post-sales relationships with government accounts
Develop and execute technical account plans aligning solutions with customers' business objectives and technical environment
New
Manage technical post-sales relationships with government accounts
Develop and align technical account plans with customers' objectives
New
Promote and enforce information security practices
Understand data storage, processing, and transmission
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Design and build scalable AI infrastructure
Implement routing, caching, and provider optimization
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Develop code samples, integrations, and apps
Drive client integrations for enterprise clients
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Lead RTCDP architecture and governance for client work
Architect scalable RTCDP implementations tailored to client needs
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Lead global IT Operations team
Automate incident management
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Understand customer challenges and underwriting operations.
Deliver tailored product demos and support PoCs.
New
Lead technical post-sales relationship with government accounts
Develop and execute technical account plans aligning solutions with customer's objectives
New
Translate customer needs into product roadmaps
Integrate various functionalities into Atlas platform
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Manage IT support operations
Automate workflows using Okta Workflows and n8n
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Serve as a strategic technical advisor for enterprise customers
Lead engagements to assess environments and provide guidance
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Define and scale the Agent Platform
Oversee orchestration, tooling, governance, evaluation, and observability
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Define network services roadmap with stakeholders
Understand and address customer challenges
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Lead product management for cloud cost visibility product
Define vision, roadmap, and strategy for cloud cost features
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Design dashboard for tracking JJ yield metrics
Integrate various data sources for analytics
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Promote information security practices
Assess and report security risks
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Lead organic strategy for clients
Analyze and optimize content for SEO and GEO
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Lead and conduct advanced penetration testing
Define offensive security roadmap
New
Own technical post-sales relationship with government accounts
Develop and execute technical account plans
New
Drive direct channel product strategy
Conduct user research and customer interviews
New
Own technical post-sales relationship with government accounts
Develop and execute technical account plans aligning solutions with customers' business objectives
New
Translate business needs into actionable user stories
Analyze processes and systems for improvements
New
Design and deploy workflows for investment lifecycle
Optimize platform including data migration
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Diagnose and prioritize automation efforts with ROI focus
Design and deploy AI-powered automations and workflows
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Designing outbound infrastructure and AI-powered prospecting workflows
Building a signal layer for Sales and Customer Service
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Lead organic strategy for clients
Translate data into actionable insights
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Manage technical post-sales relationship with government accounts
Develop and execute technical account plans aligning solutions with business objectives
New
Lead advanced penetration testing of web applications and APIs.
Perform security assessments on Cloud Infrastructure.
New
Drive direct channel product strategy.
Conduct user research and customer interviews.
New
Manage technical post-sales relationships with government accounts
Develop and align solutions with customers' business objectives and technical environment
New
Advise customers on app design for Box
Build complex solutions with APIs
New
Lead technical post-sales relationship with government accounts
Develop and execute technical account plans aligning solutions with customer objectives
New
Develop and execute technical account plans aligning solutions with customers' business objectives and technical environment.
Lead client onboarding, solution design, implementation, and integration projects.
Posted 3 days ago
Lead organic strategy for clients
Guide strategic conversations with clients
Posted 3 days ago
Lead technical implementation, integration, and optimization for government accounts.
Develop and execute technical account plans aligning solutions with customers' business objectives.
Posted 3 days ago
Lead and conduct advanced penetration testing
Define offensive security roadmap
Posted 3 days ago
Own technical post-sales relationships with government accounts.
Develop and execute technical account plans aligned with customer objectives.
Posted 3 days ago
Developing AI-powered interfaces for enterprise workflows
Creating user-friendly experiences for diverse users
