ServiceNow Engagement Manager

Provision and deprovision system access securely

Streamline and automate IAM processes

Support and maintain IT infrastructure

Enhance network and system security

Deliver remote technical support for Eurofins Romania operations.

Troubleshoot and resolve application and infrastructure issues.

Ensure stability of banking systems

Troubleshoot and resolve incidents

Lead and deliver complex technical projects on time and within budget

Act as liaison between clients and internal teams

Deliver expert IT infrastructure solutions

Enhance security architecture and operations

Enhance production environment reliability and stability

Implement automation and streamline deployments

Lead incident response and resolution

Oversee and improve service management processes

Deliver complex technical projects on time and within budget

Act as liaison between clients and internal teams

Deliver digital transformation using ServiceNow

Analyze and document business requirements

Ensure IT governance aligns with best practices and regulations

Lead and improve business continuity and disaster recovery processes

Deliver seamless implementation of EdTech solutions.

Facilitate effective communication between clients and teams.

Collaborate with Quality and Performance Manager

Define and implement metric-gathering process

Provide technical support for global clients

Ensure timely resolution of customer tickets

Seeking transformational Interim CIOs for higher education consulting

Responsible for aligning IT strategy with institutional goals

Offer professional certification training across various domains

Provide instructor-led online classes and e-learning options

Lead migration and data analysis projects in AWS environments.

Manage project timelines, resources, and budgets.

Seeking individuals for remote roles in IT service management.

Providing services like ITIL Assessment and ServiceNow Implementation.

Design and optimize cloud architectures for business needs

Ensure smooth delivery and performance of cloud services

Lead change management process; Develop custom solutions using scripting languages and APIs;

testing and deployment activities; Ensure security, stability, and performance of FreshService

Lead IT service transformation initiatives, Drive process improvement, Enhance user experience,

ement AI solutions, Optimize

- Manage and maintain IT infrastructure - Implement security measures - Troubleshoot and resolve

technical issues - Ensure system reliability and performance - Support innovation through