Solution Manager

New

Skills

Customer success English Onboarding Project Management SaaS

HireIO, Inc. is a top workforce solutions provider and recruitment consultancy based in San Jose, California, specializing in the tech sector. The company connects emerging tech giants with talented professionals, offering recruitment services that influence change and foster equal opportunities within the tech community. With expert sector knowledge and decades of experience, HireIO prides itself on its ability to find and place the best candidates for tech startups. As a Solution Manager, you will play a vital role in ensuring the smooth integration of new customers into our products and services.

Responsibilities

Deliver comprehensive onboarding programs
Build strong customer relationships
Provide ongoing support for successful transitions
Manage onboarding schedules and timelines

Requirements & Qualifications

Excellent communication skills
Project management abilities
3+ years of customer satisfaction experience
1+ years using POS software
Experience in customer onboarding or customer success roles

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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