Sr. Digital Program Manager

New

Skills

GTM Program Management Salesforce Tableau

Job Overview

Own post-onboarding activation programs for Customer Success. Design automated CS motions to drive adoption and renewal readiness. Define onboarding outcomes and surface readiness signals. Collaborate with CS, Marketing, and Operations to align signals and workflows. Scale onboarding with 1:many training, webinars, and enablement content. Senior IC with autonomy and cross-functional influence.

Responsibilities
  • Design automated customer success motions
  • Collaborate with cross-functional teams to align workflows
  • Scale onboarding with training and webinars
Requirements & Qualifications
  • 5+ years in program management, CS ops, lifecycle programs, or digital CS
  • Strong analytical mindset
  • Experience with Gainsight, Salesforce, Tableau

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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