Sr. Manager-TAM Team Lead

New

Skills

CI/CD Communication Skills Customer Success Management Devops People Management

Lead and scale a TAM team focused on adoption, value realization, and strategic customer outcomes. Develop scalable processes, playbooks, and coverage models for enterprise customers. Mentor TAMs to deliver effective adoption planning, value-progress reviews, and executive alignment. Partner with Sales, Renewals, Delivery, and Product to ensure alignment on success plans. Foster a culture of collaboration, continuous learning, accountability, and customer value. 10+ years of people management experience leading technical or customer-facing teams. Proven success creating, executing, and managing enterprise customer success or adoption plans. Ability to build new teams, processes, or operating models in fast-growing organizations. Strong familiarity with software development workflows, application security, CI/CD, and DevOps. Exceptional communication, coaching, and executive-engagement skills. Bachelor’s degree in CS, Engineering, or related field; MBA or advanced degree a plus. Shape and scale a strategic customer-facing org during a growth phase. High visibility and influence across Product, Delivery, Sales, and Leadership. Your leadership drives customer adoption, value realization, renewals, and team satisfaction. Build a culture of excellence, innovation, and empowerment.

Responsibilities
  • Lead and scale a TAM team focused on adoption and value realization
  • Develop scalable processes, playbooks, and coverage models for enterprise customers
  • Mentor TAMs to deliver effective adoption planning and value-progress reviews
Requirements & Qualifications
  • 10+ years of people management experience
  • Proven success in creating and managing enterprise customer success plans
  • Strong familiarity with software development workflows, CI/CD, and DevOps
  • Exceptional communication and coaching skills
  • Bachelor’s degree in CS, Engineering, or related field; MBA a plus

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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