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Beeper is seeking a seasoned Support & QA Engineer to join our fully-remote team and help shape the future of unified messaging. You'll play a vital role at the intersection of support, quality assurance, and product feedback, working on a platform that unifies chat services like WhatsApp, Telegram, Discord, and more. This hands-on position involves technical troubleshooting, proactive QA, and direct collaboration with engineering to drive product quality and user satisfaction.
As a Support & QA Engineer, you will investigate complex user issues, run QA tests on new features, and provide actionable feedback to drive continuous improvement. Your expertise will be critical in transforming reactive support into proactive product intelligence, ensuring a seamless user experience across mobile, desktop, and web platforms.
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