Technical Account Manager (French Speaking)

New

Skills

AWS Azure Docker Gcp Gitlab Go Javascript Jenkins Kubernetes Python Ruby

Job Overview

As a Technical Account Manager, you will advise customers on tech support and product adoption, analyze IT Operations environments, and maximize Datadog value. You will be the customer advocate by aligning goals with changes and features, preparing for monthly and quarterly business reviews, and collaborating with product management, engineering, and services. This role requires a solid technical grounding with hands-on IT Operations Cloud experience in AWS, Azure, or GCP, scripting skills in Python, JavaScript, Ruby, or Go, proficiency with CI/CD tools like Jenkins or GitLab, and knowledge of containerization with Docker or Kubernetes. Fluency in English and French, along with a willingness to travel up to 30%, is essential. The role offers a best-in-breed onboarding experience, generous global benefits, mentorship opportunities, RSUs and ESPP, ongoing professional development, and an inclusive culture.

Responsibilities
  • Advise on tech support and product adoption for customers
  • Analyze IT Operations environments and maximize Datadog value
  • Be the customer advocate by aligning goals with changes and features
  • Prepare for monthly and quarterly business reviews with customers
  • Collaborate with product management, engineering, and services to identify features
Requirements & Qualifications
  • Solid technical grounding with hands-on IT Operations Cloud experience
  • Scripting skills in Python, JavaScript, Ruby, or Go
  • Proficiency with CI/CD tools like Jenkins or GitLab
  • Knowledge of containerization with Docker or Kubernetes
  • Fluency in English and French; willing to travel up to 30%

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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