Technical Account Manager Remote

New

Skills

Account management Account manager Cloud Computing Communication Skills Customer success Integration Remote Collaboration SaaS Technical Support Workflow automation

Airtable is seeking a remote Technical Account Manager for the East Coast region. In this full-time role, you will empower clients to build powerful work applications without coding, driving successful adoption and ongoing value through expert technical guidance and partnership. This position is fully remote and open to candidates throughout the United States.

Job Overview

Serve as a trusted technical advisor for Airtable’s enterprise customers.
Facilitate the seamless implementation and integration of Airtable solutions.
Provide ongoing support and strategic guidance to maximize customer success.

Key Responsibilities

Manage client relationships and deliver high-quality technical account management.
Identify and solve complex workflow challenges using Airtable’s platform.
Collaborate with cross-functional teams to ensure smooth onboarding and adoption.
Deliver product training and best practices to client teams.
Monitor account health and proactively address technical issues.

Required Skills & Qualifications

Proven experience in technical account management or customer success.
Strong knowledge of SaaS platforms and cloud technologies.
Excellent communication and problem-solving skills.
Ability to understand client workflows and business processes.
Self-motivated, detail-oriented, and comfortable working remotely.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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