Trial Experience Specialist

New

Skills

Facebook Google Suite Linkedin Marketing Automation Search engine optimization (seo) Slack Social Media

We are seeking a motivated Trial Experience Specialist to join our remote-first team. This role focuses on engaging and nurturing new customer relationships to drive trial conversions for HighLevel's SaaS solutions. The ideal candidate will possess a strong technical aptitude and be able to articulate our value proposition effectively to new business prospects.

Key Responsibilities

Identify, engage, and nurture new customer relationships.
Align solutions to customer goals, needs, and objectives.
Build rapport with a pipeline of new business to drive trial conversion.
Articulate HighLevel's value proposition to impact trial-to-paid metrics.
Conduct consultative trial engagements via Zoom.
Provide technical support to customers during the trial to boost conversions.

Required Skills & Qualifications

Bachelor's degree or equivalent experience in SaaS preferred.
0-2 years of customer service or relevant sales experience.
Strong technical aptitude to support users.
Experience with technical documentation and presentations preferred.
Knowledge of CRM, Marketing Automation, Social Media, and SEO.
Proficiency with Google Suite, Zoom, Slack, Facebook, Instagram, and LinkedIn.
Ability to work autonomously while collaborating with remote teams.
Comfortable in a performance-based, fast-paced environment.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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