Workplace Operations Manager

New

Skills

Budget Management Cross-functional Collaboration Vendor Management

We are seeking a Sr. Manager of Workplace Operations to lead our global facilities operations across approximately 24 offices and 600,000 square feet. This role involves managing a distributed team, including five regional managers and site leadership, to ensure the optimal performance of our facilities.

Key Responsibilities
  • Oversee preventative maintenance, vendor performance, life safety, and readiness across all offices.
  • Establish and operationalize global standards, KPIs, SLAs, and operational rhythms.
  • Collaborate with cross-functional teams including Real Estate, Design & Construction, Security, EHS, and IT.
  • Incorporate AI tools into operations for enhanced analysis, reporting, and planning.
  • Manage budgets and vendor governance to ensure cost efficiency.
Required Skills & Qualifications
  • 10+ years of experience in workplace operations/facilities in multi-site, multinational environments (tech company preferred).
  • 6+ years of people leadership experience across regions.
  • Strong technical knowledge in building operations, maintenance, compliance, and vendor management.
  • Experience with setting and managing KPIs, SLAs, and budgets.
  • Degree or equivalent; IFMA certification preferred.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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