AI Engineer / Data Scientist

New

Skills

Ai Systems Machine Learning ML Natural Language Processing Pandas Python Pytorch Scikit-learn TensorFlow

Join a global leader in cloud contact center technology, delivering innovative solutions that help enterprises worldwide provide seamless, personalized, and delightful customer experiences. You’ll be part of a team where your work directly contributes to improving AI-driven interactions used by global clients.

Key Responsibilities
  • Assist in developing and improving AI chatbots and virtual agents using real conversational data.
  • Prepare, clean, and analyze text data to support NLP and ML models.
  • Test AI agents and propose ways to improve performance and accuracy.
  • Collaborate with engineers, conversation designers, and consultants to implement solutions.
  • Support the creation of reusable templates and generic solutions for multiple clients.
  • Communicate with internal teams and, occasionally, clients to clarify requirements or share progress.
  • Stay up-to-date with emerging AI and NLP techniques and tools.
Required Skills & Qualifications
  • 2+ years of experience in Python and basic ML/NLP libraries
  • Basic understanding of NLP tasks such as text classification, entity extraction, or chatbots
  • Familiarity with core machine learning concepts and basic statistics
  • Strong problem-solving skills and curiosity to learn new AI/ML techniques
  • Willingness to work in a customer-facing role and collaborate with cross-functional teams
  • Ability to work independently, manage priorities, and adapt in a fast-paced environment
  • Bachelor’s degree in Computer Science, Data Science, Linguistics, Engineering, or a related field

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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