AWS Cloud Architect Role

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Skills

AWS Azure Cloud Devops Google Cloud Platform Identity and access management Openstack Project Management Security

The AWS Cloud Architect serves as a pivotal expert within Rackspace, responsible for designing, implementing, and supporting robust multi-platform cloud infrastructure solutions. This role is highly collaborative, engaging with customers, internal teams, and external vendors to deliver scalable, secure, and innovative cloud architectures. As a technical escalation point and subject matter expert, the Cloud Architect drives excellence, mentors team members, and contributes to organizational strategy while ensuring adherence to security standards and best practices.

Key Responsibilities
  • Serve as the primary technical escalation point for Cloud Support and Engineering teams, resolving complex customer issues.
  • Design, implement, and optimize customer cloud solutions across AWS and other platforms.
  • Collaborate with customers to architect solutions, including pre-implementation design and proof-of-concept projects.
  • Lead and participate in root cause analysis exercises to drive continuous process and technology improvements.
  • Mentor and coach technical staff, sharing knowledge via training sessions and documentation.
  • Engage with vendors to analyze escalated requests, identify training needs, and support onboarding of new technologies.
  • Develop and enforce technical best practices, policy standards, and process improvements.
  • Manage complex, account-specific projects and act as an informal project lead when required.
  • Collaborate with Account Managers and Business Development Consultants to ensure strong customer relationships.
Required Skills & Qualifications
  • Expert-level knowledge of AWS Cloud Platform and related technologies.
  • Proficiency in OS-specific web hosting and database technologies (e.g., Windows/MSSQL/IIS, Linux/MYSQL/APACHE).
  • Experience with CI/CD pipelines, cloud automation, and container platforms.
  • Strong skills in computer networking, data management, and security compliance.
  • Bachelor's Degree required (relevant experience may substitute); High School Diploma or equivalent mandatory.
  • AWS Certified Solutions Architect Professional or AWS DevOps Certification (for AWS Specialists).
  • Relevant certifications for other platforms (e.g., Azure, VMware, Red Hat, MySQL, MCSE/MCITP, MCSA).
  • Excellent troubleshooting, stakeholder management, and process improvement abilities.
  • Demonstrated agility, customer focus, and a track record of high performance and accountability.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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