Care Navigator Role

Design visually stunning and engaging training content

Shift training to active mastery

Serve as the primary contact for assigned Medicare patients

Build trusting relationships with patients

Manage caseload and coordinate care for patients in a Collaborative Care program

Assess patients using standardized tools and provide brief interventions

Diagnose and troubleshoot technical issues

Maintain computer systems

Conduct assessments and develop care plans.

Implement PT interventions and educate clients.

Resolve tech issues to ensure customer satisfaction

Investigate and troubleshoot integration issues, API inquiries, and bugs

Lead and develop a team to deliver exceptional service

Collaborate with internal departments for operational efficiency

Assist with cable fabrication and tracking of lab activities

Organize and maintain summaries of work done

Develop understanding of Palantir products and operations

Diagnose, resolve, and prevent field issues

Manage tech support tickets effectively

Resolve escalated incidents using one-touch resolution framework

Building and maintaining mobile apps for the CLEAR Mobile stack

Collaborating with product and engineering teams

Design and install electrical systems for new construction and renovations.

Maintain and inspect electrical equipment for hazards and repairs.

Develop understanding of Palantir's products and processes

Ensure reliability of Foundry workflows for customers

Providing HubSpot support and admin services.

Identifying and resolving recurring issues across HubSpot.

Ensure accuracy and compliance of contracts and addendums

Identify and report errors or discrepancies

Provide technical support to Webflow users in EMEA.

Communicate effectively in both German and English.

Interact with members and document resolutions

Verify eligibility and communicate coverage benefits

Create visually engaging training content using Articulate Storyline and Rise 360

Shift training to active mastery with competency-based learning

Provide technical support for eMaint software

Troubleshoot and resolve customer issues

Build and develop a high-performing team focused on improving integration quality and reliability

Own product and technical decisions for the team's work

Manage and troubleshoot marketing technology platforms

Maintain platform health and data integration

Lead and oversee compliance functions

Ensure high-quality onboarding and risk assessment

Engage with open source communities and developer-centric organizations

Provide technical expertise and guidance to improve development experiences

Lead technical operations of Salesforce support workstream

Ensure timely and high-quality delivery of Salesforce solutions

Provide HR support for team members in the APAC region

Maintain HRIS accuracy and timeliness

Empower developers through technical communication and content creation

Engage with technical communities to promote DataHub

Support customers with ticket requests

Enhance documentation for better problem-solving

Bridging gap between non-profit needs and technical solutions

Gathering and analyzing user requirements

Support identity and privileged access operations.

Monitor IAM and PAM platforms.

Provide technical support to partners

Troubleshoot and resolve product issues

Ensure high-quality onboarding for charities and campaigns

Safeguard JustGiving from financial crime risks

Lead research direction for advanced AI systems

Guide the design of cutting-edge RAG systems

Ensure continuous production system availability

Design efficient servers and application environments

Lead HR transformation through Workday optimization

Guide cross-functional teams in complex Workday changes

Guide inbound API partners through onboarding process

Provide technical assistance and troubleshoot reported issues

Architect scalable workflows in Zuora

Optimize integrations between systems

Lead analysis and resolution of customer contact data changes.

Enhance customer data health through defined playbooks.

Work on impactful customer technical Big Data projects

Guide strategic customers in implementing big data projects

Design valuable and usable solutions for user problems

Collaborate with product and engineering teams

Resolve customer reported issues efficiently

Provide configuration and policy assistance

Provide customer support for AllTrails platform users.

Resolve customer issues and inquiries.

Lead a team focused on enhancing software delivery processes

Modernize CI/CD systems and testing platforms

Lead team development and mentorship

Drive operational efficiency and performance metrics

Lead Sarbanes-Oxley compliance initiatives within the Internal Audit team

Collaborate with various departments to ensure control awareness and compliance

Provide comprehensive HR support to clients

Advise on complex HR matters and compliance

Help non-profit organizations excel through product implementation and consulting

Maintain strong customer relationships

Execute and optimize marketing campaigns using Marketo

Maintain and improve operational campaign workflows

Lead and manage a distributed engineering organization effectively

Architect and scale infrastructure to support AI-native systems

Responsible for configuration, support, maintenance, and improvement of Salesforce platform.

Collaborate with cross-functional teams to implement enhancements and troubleshoot issues.

Validate and improve complex task structures, policy logic, and agent evaluation frameworks

Review and analyze evaluation tasks and scenarios for logic and realism