Digital Sales Executive Director

New

Skills

Crm Management Dynamics CRM Sales Forecasting

Job Overview

Seeking an experienced Executive Director to lead digital sales efforts for multi-vendor CCaaS and CX solutions. This role involves generating new business revenue, qualifying client needs, designing solutions, co-selling with providers, and managing the full sales cycle.

Responsibilities
  • Generate new business revenue selling multi-vendor CCaaS and CX solutions.
  • Qualify client needs and position CCaaS/CX services.
  • Design and scope solutions with internal teams.
  • Lead co-sell with providers (NICE, Genesys, Google, Cisco, etc.).
  • Manage the full sales cycle from qualification to closing.
  • Maintain accurate sales forecast and pipeline in Dynamics CRM.
Requirements & Qualifications
  • 4+ years in new business sales in CCaaS/Digital CX.
  • Proven success selling cloud contact centre and AI-driven CX solutions.
  • Track record closing multi-year, multi-million-pound deals in Enterprise or Mid-Market.
  • Strong knowledge of contact centre tech, omnichannel engagement, and CX transformation.
  • Ability to build relationships with decision-makers.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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