Education Implementation Consultant

New

Skills

Communication Documentation Excel Higher education Microsoft Excel Microsoft Powerpoint Microsoft Word Project Management

Join Blackbaud's Customer Success Services Business Consulting team as an Education Implementation Consultant, where you'll play a vital role in delivering high-quality consulting services for independent K-12 school customers. As part of a fast-paced tech company, you'll leverage your strong communication and problem-solving skills to help schools maximize the potential of Blackbaud's Education Management portfolio. This remote or hybrid opportunity offers career growth and the chance to work with leading technology in education management.

Key Responsibilities
  • Build and maintain strong customer relationships throughout consulting engagements.
  • Manage customer engagements, data conversion, and software implementation from third-party products.
  • Deliver consulting on Blackbaud Education Management products, ensuring customer satisfaction and adoption.
  • Create custom documentation and project deliverables tailored to customer needs.
  • Meet required billable targets, utilization goals, and maintain accurate project documentation.
Required Skills & Qualifications
  • 2-3 years experience implementing or supporting school information systems.
  • Knowledge of Blackbaud’s Education Management System.
  • Understanding of K-12 admissions, registrar, and business office procedures.
  • Proficiency with Microsoft Excel, Word, and PowerPoint.
  • Strong problem-solving, organizational, and communication skills.
  • Outstanding written and verbal English skills.
  • BS/BA degree or equivalent experience.
  • Ability to manage multiple projects and meet deadlines within budget.
  • Self-starter with adaptability, innovation, and customer focus.
  • Eligible to work remotely or in a hybrid setting.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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