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As an IT Vendor Manager, you will be responsible for managing third-party risk standards within the IT, Legal, and Compliance departments. Your role involves conducting vendor due diligence, monitoring privacy and data protection, and overseeing risk documentation, vendor inventory, onboarding/offboarding processes, and reviews. Additionally, you will perform risk assessments to determine vendor criticality and inherent risks, collaborate with Legal for contracts, and work with Information Security to implement safeguards. You will also be tasked with identifying, tracking, and escalating risk events to leadership and partners in a timely manner.
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Align third-party risk standards with IT, Legal, Compliance
Perform vendor due diligence and ongoing risk monitoring
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Manage and grow small accounts effectively
Proactively re-engage dormant accounts for business win-back
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Contract review and quality control
Data entry and record management
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Identifying and pursuing strategic tech partnerships
Cultivating executive-level engagement
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Full-time position in the United States
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Manage annual renewals and subscriptions effectively
Collaborate with Sales and Customer Success teams
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Provide exceptional customer service via email and phone
Efficiently handle and resolve customer complaints
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Support legal operations effectively.
Manage contracts, compliance, and IP documentation.
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Review and negotiate contracts
Manage procurement contract lifecycle
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Manage contracts with hospitals and networks
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Monitor upcoming renewals and follow up with clients
Coordinate internally for smooth renewal processes
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Manage renewals across multiple regions and negotiate subscriptions
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Maintain strong customer relationships for renewal support
Identify renewal opportunities through portfolio monitoring
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Assisting with project accounting updates
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Monitor and track upcoming renewals
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