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Join Netomi AI as an L2 Support Engineer and play a pivotal role in supporting top-tier global brands with cutting-edge AI-driven customer experience solutions. As a Subject Matter Expert, you'll leverage your technical and business acumen to resolve complex issues, collaborate across teams, and drive improvements in support processes. This is an exciting opportunity to work in a dynamic, fast-paced environment, directly impacting the company's success and advancing your career in AI.
The L2 Support Engineer is responsible for providing advanced technical support, managing incident resolution, and ensuring seamless client integrations. You'll serve as a bridge between customers and internal teams, utilizing your expertise in Zendesk, Java, APIs, and cloud platforms to troubleshoot and resolve technical challenges.
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Lead Windows client architecture and development
Collaborate with cross-functional, distributed teams
Posted 6 days ago
Deliver exceptional enterprise customer support
Maintain high availability and reliability of blockchain infrastructure
Posted 27 days ago
Implement Observability solutions for customers
Build and maintain scalable systems and automation
Posted 28 days ago
Design, develop, and maintain software applications
Create efficient APIs for internal and external use
Posted 36 days ago
Provide technical support for Netomi's offerings
Troubleshoot and resolve technical issues
Posted 45 days ago
Designing highly available systems
Building tools and scaling the platform
Posted 58 days ago
Build cross-platform SDKs for core mobile apps
Improve web/mobile UI performance and user experience
Posted 60 days ago
Implement Observability solutions
Develop scalable systems with automation
Posted 60 days ago
Assess and optimize current infrastructure environment
Collaborate with development team on configuration changes
Posted 63 days ago
Scalability and efficiency of platform design and operation
Enabling fast and efficient developer workflows
Posted 64 days ago
Perform database administration activities effectively.
Optimize database performance and tuning for efficiency.
Posted 65 days ago
Design and implement routing and load balancing strategies in a microservice environment
Leverage cloud technologies and tools to ensure platform stability and scalability
Posted 67 days ago
Become an expert on Netomi's offerings and AI technologies.
Provide top-tier client support and resolve technical issues.
Posted 68 days ago
Innovate growth processes for renewable technologies
Contribute to impactful software solutions
Posted 87 days ago
* Collaborate globally and architect production-ready software * Deep knowledge of Datadog features
and setting up/configuring agents * Proficiency in automating monitoring setups using tools like
Posted 109 days ago
Lead architecture and implementation; Provide technical mentorship; Ensure system scalability and
liability; Drive technical roadmaps; Champion infrastructure
Posted 109 days ago
Support day2 operations of Datastore clusters, Design and maintain MongoDB clusters, Monitor
ance and troubleshoot issues, Automate database operations, Integrate MongoDB on cloud
Posted 116 days ago
Create and document CI/CD jobs for development and deployment; Support and develop AWS
Collaborate with multidisciplinary team; Improve devops practices in the Federal space; Work in