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Join Netomi AI as an L2 Support Engineer and play a pivotal role in supporting top-tier global brands with cutting-edge AI-driven customer experience solutions. As a Subject Matter Expert, you'll leverage your technical and business acumen to resolve complex issues, collaborate across teams, and drive improvements in support processes. This is an exciting opportunity to work in a dynamic, fast-paced environment, directly impacting the company's success and advancing your career in AI.
The L2 Support Engineer is responsible for providing advanced technical support, managing incident resolution, and ensuring seamless client integrations. You'll serve as a bridge between customers and internal teams, utilizing your expertise in Zendesk, Java, APIs, and cloud platforms to troubleshoot and resolve technical challenges.
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Ensure quality and reliability of healthcare products through testing
Collaborate with diverse teams to deliver high-quality solutions
Posted 6 days ago
Design, deploy, and manage cloud infrastructure on AWS
Optimize containerized applications using Kubernetes
Posted 6 days ago
Building cross-platform apps for iOS, Web, Android, and Windows
Improving UI performance and memory optimizations
Posted 6 days ago
Lead infrastructure reliability and strategic initiatives
Shape platform strategy and provide hands-on technical leadership
Posted 40 days ago
Lead design and optimization of scalable platform infrastructure
Ensure reliability, security, and compliance for critical systems
Posted 49 days ago
Optimize and maintain global SMS carrier connectivity
Resolve complex network and routing issues
Posted 56 days ago
Ensure platform scalability and reliability
Enhance monitoring, alerting, and observability
Posted 66 days ago
Empower client independence via cloud solutions
Drive innovation and transformation in DevOps
Posted 74 days ago
Design and implement distributed platform infrastructure
Ensure high availability and scalability of services
Posted 80 days ago
Deliver outstanding enterprise customer support
Monitor and maintain high system availability
Posted 87 days ago
Lead backend platform development
Enhance developer experience and tooling
Posted 90 days ago
Implement cloud observability solutions for customers
Automate and optimize system reliability and scalability
Posted 97 days ago
Ensure infrastructure reliability and scalability
Lead and improve incident management processes
Posted 111 days ago
Deliver exceptional technical support for blockchain products
Ensure infrastructure reliability, security, and scalability
Posted 117 days ago
Implement observability solutions for clients
Automate and maintain scalable systems
Posted 150 days ago
Ensure mobile app quality through testing
Collaborate with multidisciplinary agile teams
Posted 156 days ago
Lead and develop the Flex Billing & Backend engineering team
Deliver scalable and reliable backend solutions for Flex
Posted 157 days ago
Deliver expert technical support for enterprise blockchain products
Monitor, troubleshoot, and maintain large-scale distributed infrastructure
Posted 162 days ago
Develop and maintain iOS trading applications
Collaborate with remote, cross-functional teams
Posted 203 days ago
Lead Windows client architecture and development
Collaborate with cross-functional, distributed teams
Posted 207 days ago
Deliver exceptional enterprise customer support
Maintain high availability and reliability of blockchain infrastructure
Posted 229 days ago
Implement Observability solutions for customers
Build and maintain scalable systems and automation
Posted 229 days ago
Design, develop, and maintain software applications
Create efficient APIs for internal and external use
Posted 238 days ago
Provide technical support for Netomi's offerings
Troubleshoot and resolve technical issues
Posted 247 days ago
Designing highly available systems
Building tools and scaling the platform
Posted 259 days ago
Build cross-platform SDKs for core mobile apps
Improve web/mobile UI performance and user experience
Posted 261 days ago
Implement Observability solutions
Develop scalable systems with automation
Posted 262 days ago
Assess and optimize current infrastructure environment
Collaborate with development team on configuration changes
Posted 265 days ago
Scalability and efficiency of platform design and operation
Enabling fast and efficient developer workflows
Posted 266 days ago
Perform database administration activities effectively.
Optimize database performance and tuning for efficiency.
Posted 266 days ago
Design and implement routing and load balancing strategies in a microservice environment
Leverage cloud technologies and tools to ensure platform stability and scalability
Posted 268 days ago
Become an expert on Netomi's offerings and AI technologies.
Provide top-tier client support and resolve technical issues.
Posted 269 days ago
Innovate growth processes for renewable technologies
Contribute to impactful software solutions
Posted 289 days ago
* Collaborate globally and architect production-ready software * Deep knowledge of Datadog features
and setting up/configuring agents * Proficiency in automating monitoring setups using tools like
Posted 311 days ago
Lead architecture and implementation; Provide technical mentorship; Ensure system scalability and
liability; Drive technical roadmaps; Champion infrastructure
Posted 311 days ago
Support day2 operations of Datastore clusters, Design and maintain MongoDB clusters, Monitor
ance and troubleshoot issues, Automate database operations, Integrate MongoDB on cloud
Posted 318 days ago
Create and document CI/CD jobs for development and deployment; Support and develop AWS
Collaborate with multidisciplinary team; Improve devops practices in the Federal space; Work in
