Outbound Sales Associate

New

Skills

Communication Customer Service Metrics Analysis Problem Solving Sales Technical Support Typing skills

Job Overview

As an Outbound Sales Associate, you will be responsible for processing automated outbound calls to existing customers regarding expiring prescriptions and reorder reminders. You will consult customers on the best value for their contact lens purchases, provide support through various platforms, and ensure a positive customer experience.

Responsibilities
  • Process automated outbound calls to existing customers
  • Consult customers on the best value for their contact lens purchases
  • Support customers through various platforms
  • Identify and resolve customer concerns
  • Maintain high performance metrics
Requirements & Qualifications
  • High school diploma or GED equivalent
  • Great typing skills (at least 35 words per minute)
  • Technical aptitude
  • Reliable internet connection and speeds of 20 mbps download and 10 mbps upload
  • Private, dedicated workspace

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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