Remote Kia Care Representative

New

Skills

Customer Service Google Workspace Tech Support

Job Overview

Handle Kia Connect customer cases and tech support. Assist with infotainment, app connectivity, and warranties. Serve as liaison between customers, dealerships, and Kia. Provide calm, empathetic guidance and issue resolution.

Responsibilities
  • Handle Kia Connect customer cases and tech support
  • Assist with infotainment, app connectivity, and warranties
  • Serve as liaison between customers, dealerships, and Kia
  • Provide calm, empathetic guidance and issue resolution
  • Document interactions and track case progress
Requirements & Qualifications
  • 1+ year in customer service, sales, or tech support
  • Customer focus with proven support experience
  • Technical skills in Google Workspace and CRM tools
  • Comfortable in a virtual contact center

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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