Senior Project Manager Role

New

Skills

Cloud Technologies Data Center Operations Itil Project Management Risk Management Virtualization

The Professional Services Senior Project Manager will lead, coordinate, and monitor the delivery of complex technical projects for diverse clients. Acting as a key liaison between clients and internal technical/non-technical teams, you will ensure all project objectives are met on time and within budget. This role emphasizes building strong customer relationships, identifying new business opportunities, and delivering exceptional support throughout the project lifecycle.

Key Responsibilities
  • Gather and document project requirements to address client business objectives and pain points.
  • Serve as the main liaison between clients and internal technical/non-technical teams to ensure all targets and requirements are fulfilled.
  • Plan, monitor, and execute technical projects from initiation through delivery, maintaining schedule, budget, and quality standards.
  • Identify, assess, and manage project risks and issues, implementing effective response and change control plans.
  • Assist with pre-sales activities, including proposal and SoW development, and collaborate with cross-functional teams during presales and delivery.
  • Prepare and present progress and status reports to both internal and client stakeholders.
  • Build and maintain a network of technical resources to drive productivity and resolve escalations efficiently.
  • Contribute to the refinement of project management methodologies and ensure continuous improvement.
  • Demonstrate FANATICAL support and drive value for customers and internal teams.
  • Travel as required to meet project and client needs.
Required Skills & Qualifications
  • PMP or Prince2 (Practitioner) certification.
  • Proven experience managing technical infrastructure projects, preferably in managed services or hosting environments.
  • Conversational technical knowledge in data center operations, backup/storage, migration, IT Service Management (ITIL preferred), and related areas.
  • Excellent time management, communication, decision-making, and organizational skills.
  • Ability to resolve problems efficiently and communicate complex technical information clearly.
  • General knowledge of cloud technologies, IT operations, and project management best practices.
  • Experience with virtualization, application/platform migration, and data/storage/network management projects.
  • Adaptability in rapidly changing environments with shifting priorities and ambiguity.
  • Enterprise-level proficiency with MS Office Suite, including Project and Visio, and familiarity with project management tools.
  • Strong human relations and presentation skills, able to build effective cross-functional networks.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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