Senior Salesforce Administrator Role

New

Skills

Cloud Excel Google Sheets SaaS Salesforce Security Zendesk

Join H1 as a Senior Salesforce Administrator and drive global healthcare transformation through data and AI-powered platforms. You will be the primary technical owner of our Salesforce CRM, ensuring system reliability, data integrity, and user adoption for Sales and Customer Success teams. This remote position offers collaboration with leading biotech and life sciences companies, aiming to improve healthcare equity and outcomes worldwide.

Key Responsibilities
  • Design, configure, and maintain Salesforce objects, fields, flows, validations, and page layouts to support evolving business needs.
  • Develop scalable workflows, clarify business requirements, and incorporate user feedback to optimize processes.
  • Conduct regular data audits, deduplication, and validation to uphold best practices and data hygiene.
  • Create and maintain actionable dashboards and reports for Revenue Operations and leadership.
  • Implement and manage integrations with third-party tools (e.g., Chorus, SalesLoft, ZoomInfo) and oversee platform enhancements.
  • Troubleshoot Salesforce issues for global end-users and administer other go-to-market tools as needed.
Required Skills & Qualifications
  • 5+ years of Salesforce Administration experience, ideally in B2B SaaS, Consulting, Life Sciences, or Healthcare.
  • Salesforce Platform Administrator I certification required; Administrator II and App Builder certifications highly preferred.
  • Proficiency in Salesforce Sales Cloud; experience with Data Cloud and Revenue Cloud/CPQ is a plus.
  • Strong experience with Salesforce integrations and AppExchange tools.
  • Advanced Excel/Google Sheets skills, including pivot tables and complex formulas.
  • Excellent communication skills to support global teams and stakeholders.
  • Highly organized, consultative, and able to manage multiple priorities independently.
  • Based in India, with flexibility to collaborate across global time zones.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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