Senior Support Engineer

New

Skills

Customer Service Engineer Json Mongodb Mysql Postgres Ruby Salesforce Sql Tech Support

Job Overview

Clari’s Revenue platform provides forecasting accuracy and visibility from sales rep to boardroom, helping companies like Okta, Adobe, and Zoom drive revenue accuracy.

Responsibilities
  • Handle customer product requests directly
  • Own and resolve customer issues
  • Manage client support cases daily
  • Respond to client-reported issues timely
  • Develop and maintain product expertise
Requirements & Qualifications
  • 4-6 years of Technical Support experience
  • Proficiency in coding with Ruby or similar technologies
  • Strong written and verbal communication skills
  • Experience with database queries and joins
  • Familiarity with JSON, MongoDB, and Salesforce customization

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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