Social Media Associate Position

New

Skills

Magento Zendesk

Work closely with Digital Reputation Manager to execute a multi-platform strategy for responses and proactive communications. Incorporate learnings from consumer feedback into the content plan.

Key Responsibilities
  • Monitor, record, analyze, and summarize sentiment learnings for actionable insights.
  • Engage with online community responding to comments in a timely manner.
  • Identify, monitor, and respond to reviews and comments on various platforms.
Required Skills & Qualifications
  • 2-3 years of relevant customer service or social media experience.
  • Strong copywriting skills for effective communication across channels.
  • Deep understanding of community impact in digital spaces.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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