UX Researcher Goodnotes Foundation

Join the Goodnotes Foundation team as a UX Researcher, where you will lead research initiatives that shape the core experiences of a beloved multi-platform note-taking app. Collaborate asynchronously with global designers, product managers, and engineers to deliver insights that drive strategic and tactical product decisions, impacting millions of users across iOS, Android, Windows, and Web. Embrace a remote-first culture, flexible work hours, and a strong focus on user-centric innovation, learning, and growth.

Key Responsibilities

• Design and conduct foundational and evaluative research studies for core product features.
• Collaborate with cross-functional teams to inform and clarify product decisions.
• Deliver actionable research insights to directly influence product direction.
• Uncover unmet user needs and identify opportunities for product improvement.
• Champion user-centric approaches across multi-platform and multi-device experiences.

Required Skills & Qualifications

• 3-4+ years in-house UX research experience with independent study leadership.
• Strong portfolio demonstrating impact on product design and decision-making.
• Excellent communication skills, both written and verbal.
• Proficiency in qualitative and light quantitative research methodologies.
• Ability to work through ambiguity and select appropriate research methods.
• Experience collaborating with designers, researchers, PMs, and engineers.
• Understanding of business and product metrics for research recommendations.
• Familiarity with productivity tools and multi-platform app environments (a plus).
• Knowledge of user research tools (e.g., User Testing, Maze, Useberry, Optimal Workshop, Amplitude) (a plus).
• Comfort with remote-first and asynchronous workflows.