Vendor Performance Manager

Manage client relationships and grow existing business

Lead renewals, upsells, and pricing negotiations

Lead portfolio-level programs across vendors

Translate signals into exec-ready narratives

Grow Toast market share in the restaurant chain segment

Educate prospects on the value of Toast solutions

Recruit, hire, and onboard Account Executives

Lead outbound pipeline strategy and enable scalable plays

Lead Tier 1 Support team effectively

Monitor and ensure SLAs are met

Architect and code backend services and ML pipelines

Design ML models for real-time sales recommendations

Manage customer accounts and drive expansion

Maximize contract value and strengthen relationships

Lead regional Go-To-Market efforts

Manage and mentor Outreach Directors/Managers

Grow Toast market share in chain restaurants

Educate prospects on Toast value

Own Salesforce instance as principal architect

Implement best-practice deployment procedures

Articulate Tanium's value to decision makers and manage the sales cycle

Nurture territory accounts and present Tanium value to C-suite

Manage post-sales activity for top enterprise customers

Build trusted advisor relationships with customers and exec sponsors

Design and scale analytical data products for GTM

Partner with GTM Strategy for analytical requirements

Lead the Customer Success team and manage partner relationships effectively.

Drive expansion, loyalty, renewals, and partner satisfaction.

Lead regional strategy and operations

Manage Clinical Outreach team effectively

Define marketing strategy and implementation plan

Lead content marketing for engagement

Supporting day-to-day operations and project management

Managing and leading direct reports

Create and manage various marketing assets such as case studies and success videos.

Recruit and manage customer advocates and advocates program.

Generate demand through targeted outbound communication

Build and nurture relationships with prospective clients

Develop and execute integrated marketing plans with key GSI partners

Plan and support joint events, webinars, and executive engagements

Provide excellent customer service via phone and email

Resolve complex customer issues and escalations

Identifying and targeting customers using various channels

Building rapport with decision-makers and influencers

Generate leads through high-volume outreach

Qualify prospects for discovery calls

Develop and operationalize GTM strategy for new markets

Build and manage referral-source relationships in key markets

Manage and troubleshoot marketing technology platforms

Maintain platform health and data integration

Manage SMB accounts for retention and revenue growth

Drive adoption and expansion of products

Bridge modern development practices with reliable Salesforce operations

Manage coordinated release cycles across multiple environments

Build strategic relationships with HPE

Increase market share through HPE partnerships

Increase customer happiness through supply chain efficiency

Value teamwork and collaboration over individual efforts

Bridging gap between non-profit needs and technical solutions

Gathering and analyzing user requirements

Lead sales compensation plan design aligned with business objectives.

Manage and guide analytical talent for effective scenario modeling.

Drive execution efficiency through automation and AI

Ensure reliability and adoption of systems

Strengthen and automate data tools, systems, and processes

Design and maintain complex program data dashboards

Architect scalable workflows in Zuora

Optimize integrations between systems

Lead analysis and resolution of customer contact data changes.

Enhance customer data health through defined playbooks.

Lead and scale Enterprise Technology & AI delivery in India

Establish delivery frameworks and quality metrics

Prospecting and closing new business across India

Identifying and nurturing opportunities with new customers

Lead Sarbanes-Oxley compliance initiatives within the Internal Audit team

Collaborate with various departments to ensure control awareness and compliance

Onboarding new customers and introducing products

Managing customer portfolios and identifying growth opportunities

Focus on upselling and cross-selling to existing customers

Build and manage a customer pipeline to achieve sales targets

Shaping and scaling systems for revenue lifecycle

Analyzing and optimizing financial and operational data

Drive growth through affiliate partnerships

Onboard new affiliates and build lasting relationships

Identifying and qualifying sales opportunities

Articulating company vision and strategy to GSIs

Responsible for project setup, communication management, and client subscription renewals

Assigning projects to data analysts and planning email campaigns

Build strategic relationships with IHVs

Drive business growth through partnerships

Execute and optimize marketing campaigns using Marketo

Maintain and improve operational campaign workflows

Manage project setup and delivery in Salesforce

Ensure excellent customer service and client satisfaction

Develop complex integrations using Boomi.

Troubleshoot production incidents related to integration processes.

Responsible for configuration, support, maintenance, and improvement of Salesforce platform.

Collaborate with cross-functional teams to implement enhancements and troubleshoot issues.

Hiring an Enterprise Customer Success Manager

Reducing risk and churn