Welcome to Forward, a leading provider of ground transportation and freight services. Our organization prides itself on being a single-source solution for all your shipping needs. At Forward, our team is led by a group of experienced individuals who are passionate about delivering exceptional service to our customers. Let's take a closer look at our executive leadership committee: - Shawn Stewart: Chief Executive Officer - Chris C.
Ruble: President and Chief Operating Officer - Jamie Pierson: Chief Financial Officer - Michael L.
Hance: Chief Legal Officer and Secretary - Jay Tomasello: Chief Information Officer - Jennifer Johnson: Senior Vice President of Sales - Bobby Solis: President, Asia and UK - Sylvia Cintrón: Vice President of Marketing and Communications - Jordan Grabliauskiene: Executive Assistant to the CEO These leaders bring a wealth of knowledge and expertise to our organization, ensuring that we continue to innovate and provide top-notch services to our clients.
In addition to our leadership team, we offer a range of solutions to meet your shipping needs, including Expedited LTL, Truckload, Intermodal, and Brokerage services. Our goal is to make shipping seamless and efficient for all our customers. If you have any questions or need assistance, our customer service team is ready to help. You can reach us via email at custserv@forwardair.com, by phone at (800) 726-6654, or through our Chatbot, Sunny.
Our customer service hours are Monday to Friday from 7 AM to 11 PM EST and Saturday from 9:30 AM to 4 PM EST. We are committed to providing personalized service and support to ensure your shipping experience with Forward is smooth and hassle-free. Contact us today to learn more about how we can meet your transportation needs.
Forward Air operates as a well-established enterprise in the North American freight industry with over 40 years of experience. The company has a robust network of 200+ locations across North America, providing a competitive advantage in the market. They offer a comprehensive array of ground transportation and freight services, catering to diverse customer needs and ensuring timely and efficient delivery of goods. With a focus on industry-leading speeds and a commitment to excellence, Forward Air continues to expand its reach and enhance its service offerings to meet the evolving demands of the transportation sector.
Forward Air has achieved significant milestones throughout its history, including expanding its network to over 200 locations across North America, maintaining a high level of customer trust and satisfaction, and being recognized as one of the most trustworthy companies in America by Newsweek. The company has demonstrated consistent revenue growth and market penetration by offering expedited LTL solutions, truckload services, and intermodal transportation options. With a strong focus on customer service, innovation, and operational efficiency, Forward Air has solidified its position as a leading ground transportation provider in the region.
Forward Air has been involved in numerous notable projects and case studies, demonstrating its impact and relevance in the freight industry. From offering expedited LTL solutions to managing complex truckload shipments, the company has consistently delivered exceptional service to its customers. By providing reliable and efficient transportation solutions, Forward Air has contributed to the success of businesses across various sectors, showcasing its ability to meet diverse shipping needs and deliver goods with precision and speed.
Forward Air has organized key events such as the publication of its updated ESG report, which emphasizes its commitment to sustainability and corporate responsibility. The company also celebrated being named one of the most trustworthy companies in America by Newsweek, highlighting its reputation for integrity and reliability in the industry. Additionally, Forward Air's mid-quarter performance update showcased its financial strength and operational efficiency, reaffirming its position as a leading ground transportation provider. These events reflect the company's dedication to transparency, customer service, and continuous improvement in delivering freight solutions across North America.
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Active
Less-Than-Truckload Carriers
United States
1134
352.8 M
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2. Expert Access:
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3. Scalable Teams:
Scale your team as business needs evolve, from initial project setup to long-term support.
4. Accelerated Timelines:
Leverage 24/7 global teams to reduce project delays and speed up implementation.
5. Continuous Support:
Ensure uninterrupted business performance with ongoing maintenance and updates.
Unlock Business Success with a VDC By establishing a VDC, your company can overcome operational challenges, achieve seamless system integration, and maximize ROI. Stay ahead in today’s dynamic market with a future-ready business strategy powered by a Virtual Delivery Center. Learn More About Us
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Less-Than-Truckload Carriers
United States
1134+
352.8 M
Welcome to Forward, a leading provider of ground transportation and freight services. Our organization prides itself on being a single-source solution for all your shipping needs. At Forward, our team is led by a group of experienced individuals who are passionate about delivering exceptional service to our customers. Let's take a closer look at our executive leadership committee: - Shawn Stewart: Chief Executive Officer - Chris C.
Ruble: President and Chief Operating Officer - Jamie Pierson: Chief Financial Officer - Michael L.
Hance: Chief Legal Officer and Secretary - Jay Tomasello: Chief Information Officer - Jennifer Johnson: Senior Vice President of Sales - Bobby Solis: President, Asia and UK - Sylvia Cintrón: Vice President of Marketing and Communications - Jordan Grabliauskiene: Executive Assistant to the CEO These leaders bring a wealth of knowledge and expertise to our organization, ensuring that we continue to innovate and provide top-notch services to our clients.
In addition to our leadership team, we offer a range of solutions to meet your shipping needs, including Expedited LTL, Truckload, Intermodal, and Brokerage services. Our goal is to make shipping seamless and efficient for all our customers. If you have any questions or need assistance, our customer service team is ready to help. You can reach us via email at custserv@forwardair.com, by phone at (800) 726-6654, or through our Chatbot, Sunny.
Our customer service hours are Monday to Friday from 7 AM to 11 PM EST and Saturday from 9:30 AM to 4 PM EST. We are committed to providing personalized service and support to ensure your shipping experience with Forward is smooth and hassle-free. Contact us today to learn more about how we can meet your transportation needs.
Achieving business success in today’s competitive landscape requires specialized expertise, seamless operations, and continuous innovation. Establishing a Virtual Delivery Center (VDC) can transform your company’s growth journey by ensuring efficiency, scalability, and long-term value.
Why Choose a VDC for Your Company?
1. Cost Optimization:
Save up to 70% on operational costs by leveraging remote teams and streamlined processes.
2. Expert Access:
Gain instant access to highly skilled professionals, ensuring faster and smoother project execution.
3. Scalable Teams:
Scale your team as business needs evolve, from initial project setup to long-term support.
4. Accelerated Timelines:
Leverage 24/7 global teams to reduce project delays and speed up implementation.
5. Continuous Support:
Ensure uninterrupted business performance with ongoing maintenance and updates.
Unlock Business Success with a VDC By establishing a VDC, your company can overcome operational challenges, achieve seamless system integration, and maximize ROI. Stay ahead in today’s dynamic market with a future-ready business strategy powered by a Virtual Delivery Center. Learn More About Us
Book A Meeting To Setup Your VDC