PFSweb Inc

About

At PFSweb, Inc., our distribution centers serve as the heart of our operations, where we bring together people, cutting-edge technology, and a dedicated service mindset to efficiently send out millions of packages across the globe. Our state-of-the-art facilities are designed to deliver high-quality solutions and exceed our clients' expectations. In our contact centers, our customer service team represents some of the most prestigious brands in the world.

Here, you will have the opportunity to make a difference in a customer's day, build relationships, and work in a dynamic and engaging environment. Our focus is on providing top-notch service and ensuring customer satisfaction. The corporate office is where each of our specialized teams, including accounting, marketing, business management, IT, and more, work together seamlessly to deliver value to our employees, clients, and investors.

Our corporate teams play a critical role in the success of our organization and contribute to our overall growth and prosperity. We offer a comprehensive benefits package to support our employees both professionally and personally. From medical, dental, and vision insurance coverage to 401(k) with company match, paid time off, tuition reimbursement, training opportunities, and more, we are committed to the well-being and development of our workforce. PFSweb, Inc.

is an equal opportunity employer that complies with all applicable laws and regulations, including the Civil Rights Act of 1964 and the Americans with Disabilities Act. We are dedicated to fostering diversity and inclusion in the workplace, ensuring equality of opportunity for all employees. If you have a disability and need accommodation during the application process, please contact us at 800.920.4959.

We are committed to providing reasonable accommodation for qualified individuals with disabilities and disabled veterans to ensure a fair and accessible recruitment process. At PFSweb, Inc., our services range from eCommerce fulfillment and global fulfillment to customer service call center operations, payment and fraud protection, and peak support.

We specialize in supporting various industries, including consumer packaged goods, beauty and cosmetics, jewelry, luxury goods, footwear, and apparel. With locations in Dallas, TX, Fareham, UK, Las Vegas, NV, Liège, Belgium, Memphis, TN, Southaven, MS, Southampton, UK, and Toronto, ON, Canada, we operate globally to meet the needs of our diverse client base.

Join us at PFSweb, Inc., now a part of GXO Logistics, Inc., and be part of a team that is dedicated to excellence and innovation in every aspect of our business.

Growth

PFScommerce.com is a well-established enterprise in the fulfillment industry, offering a comprehensive range of services such as pick/pack/ship, gift wrap, personalization, and returns management. With a global footprint covering locations in the USA, UK, Belgium, and Canada, the company has demonstrated significant expansion and operational capabilities. They cater to various industries like Consumer Packaged Goods, Beauty & Cosmetics, Jewelry, Luxury, Footwear, and Apparel, showcasing their adaptability and market reach.

Achievements

PFScommerce.com has achieved key milestones in revenue growth and market penetration by providing top-notch fulfillment services and customer support. Their order management platform and distributed order routing have enabled efficient operations and seamless retail integration. The company's focus on sustainability and multi-lingual customer service has contributed to their industry recognition and customer base expansion. Their strategic approach to payment processing and fraud screening management has also set them apart in the market.

Case Studies

PFScommerce.com has been involved in notable case studies within the eCommerce and retail fulfillment space, showcasing their ability to handle complex logistics and scale operations effectively. Their projects in global fulfillment, customer service call center management, and payment & fraud processing have resulted in tangible benefits for their clients, improving operational efficiency and customer satisfaction. These case studies highlight the company's industry expertise and commitment to delivering results-driven solutions.

Key Events

PFScommerce.com has successfully launched new services, formed strategic partnerships, and expanded their global presence through key acquisitions and funding rounds. Their product launches have introduced innovative solutions to the market, while partnerships with leading retailers have enhanced their service offerings and reach. Notable acquisitions have strengthened their capabilities in order management and warehouse systems, positioning them for future growth and market leadership. The company's success has been recognized through prestigious industry awards, further solidifying their position as a top player in the fulfillment and customer service industry.

Socials

company logo
Founded

-

Operating Status

Active

Industry

Computer Products Distribution & Support

headquarters
Address
Country

United States

Employees

1200

Key People
Products

Consumer Packaged Goods

Beauty & Cosmetics

Jewelry

Luxury

Footwear

Apparel

Revenue

423.3 M

Operating Income

Stock Price


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PFSweb Inc

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About PFSweb Inc

At PFSweb, Inc., our distribution centers serve as the heart of our operations, where we bring together people, cutting-edge technology, and a dedicated service mindset to efficiently send out millions of packages across the globe. Our state-of-the-art facilities are designed to deliver high-quality solutions and exceed our clients' expectations. In our contact centers, our customer service team represents some of the most prestigious brands in the world.

Here, you will have the opportunity to make a difference in a customer's day, build relationships, and work in a dynamic and engaging environment. Our focus is on providing top-notch service and ensuring customer satisfaction. The corporate office is where each of our specialized teams, including accounting, marketing, business management, IT, and more, work together seamlessly to deliver value to our employees, clients, and investors.

Our corporate teams play a critical role in the success of our organization and contribute to our overall growth and prosperity. We offer a comprehensive benefits package to support our employees both professionally and personally. From medical, dental, and vision insurance coverage to 401(k) with company match, paid time off, tuition reimbursement, training opportunities, and more, we are committed to the well-being and development of our workforce. PFSweb, Inc.

is an equal opportunity employer that complies with all applicable laws and regulations, including the Civil Rights Act of 1964 and the Americans with Disabilities Act. We are dedicated to fostering diversity and inclusion in the workplace, ensuring equality of opportunity for all employees. If you have a disability and need accommodation during the application process, please contact us at 800.920.4959.

We are committed to providing reasonable accommodation for qualified individuals with disabilities and disabled veterans to ensure a fair and accessible recruitment process. At PFSweb, Inc., our services range from eCommerce fulfillment and global fulfillment to customer service call center operations, payment and fraud protection, and peak support.

We specialize in supporting various industries, including consumer packaged goods, beauty and cosmetics, jewelry, luxury goods, footwear, and apparel. With locations in Dallas, TX, Fareham, UK, Las Vegas, NV, Liège, Belgium, Memphis, TN, Southaven, MS, Southampton, UK, and Toronto, ON, Canada, we operate globally to meet the needs of our diverse client base.

Join us at PFSweb, Inc., now a part of GXO Logistics, Inc., and be part of a team that is dedicated to excellence and innovation in every aspect of our business.


Why Setting Up a Virtual Delivery Center (VDC) Is Critical for Your Company’s Success

Achieving business success in today’s competitive landscape requires specialized expertise, seamless operations, and continuous innovation. Establishing a Virtual Delivery Center (VDC) can transform your company’s growth journey by ensuring efficiency, scalability, and long-term value.

Why Choose a VDC for Your Company?

1. Cost Optimization:

Save up to 70% on operational costs by leveraging remote teams and streamlined processes.

2. Expert Access:

Gain instant access to highly skilled professionals, ensuring faster and smoother project execution.

3. Scalable Teams:

Scale your team as business needs evolve, from initial project setup to long-term support.

4. Accelerated Timelines:

Leverage 24/7 global teams to reduce project delays and speed up implementation.

5. Continuous Support:

Ensure uninterrupted business performance with ongoing maintenance and updates.

Unlock Business Success with a VDC By establishing a VDC, your company can overcome operational challenges, achieve seamless system integration, and maximize ROI. Stay ahead in today’s dynamic market with a future-ready business strategy powered by a Virtual Delivery Center. Learn More About Us

Book A Meeting To Setup Your VDCovertime
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