Thames Water Holdings plc
About
Thames Water is the largest water and wastewater company in the UK, responsible for providing clean water and efficient wastewater services to 16 million customers. With a commitment to sustainability and environmental stewardship, Thames Water plays a crucial role in ensuring the well-being of communities, customers, and the environment. For customers looking to manage their water usage and billing, Thames Water offers convenient online account management tools.
From submitting meter readings to paying bills and accessing financial support options, customers can easily navigate their accounts and stay informed about their water usage. Thames Water is dedicated to keeping customers informed about changes in charges and tariffs. Starting from April 1, 2025, new charges will be in effect, with average increases of £17 per month for typical water and wastewater bills.
The company provides detailed information on why prices are rising, how the additional revenue will be invested, and the various support options available to customers who may be impacted by the changes. In addition to billing and support services, Thames Water offers a range of resources to help customers better understand their water usage and make informed decisions.
The company provides insights into metered and unmetered charges, as well as guidance on conserving water and managing water pressure issues. Thames Water is also actively engaged in community outreach and environmental initiatives. From prioritizing leak detection and repair to offering support services for vulnerable customers through the Priority Services Register, Thames Water is committed to serving the needs of its diverse customer base.
Through a combination of innovation, responsible governance, and customer-focused services, Thames Water sets a high standard for water utility companies. With a focus on transparency, accountability, and sustainability, Thames Water strives to ensure that water resources are efficiently managed for the benefit of current and future generations.
Growth
Thames Water is an established enterprise in the water services industry, serving 16 million people with a focus on customer satisfaction, community support, and environmental sustainability. The company has a robust infrastructure and a wide-reaching presence in England and Wales. With a continuous commitment to improving its services and water quality, Thames Water has positioned itself as a trusted provider in the water utilities sector.
Achievements
Thames Water has achieved significant milestones in its history, including expanding its customer base to serve 16 million people, conducting over 500,000 water quality tests annually to ensure safe drinking water, and implementing various assistance programs like the Customer Assistance Fund to support customers in need. The company's commitment to tackling leaks, providing metered and unmetered billing options, and addressing issues like low water pressure demonstrates its dedication to customer service and infrastructure maintenance.
Case Studies
Thames Water has been involved in various notable projects, such as improving water quality through extensive testing and maintenance programs, addressing leakage issues to minimize water wastage, and implementing customer assistance schemes to ensure affordability and accessibility. These initiatives have had a positive impact on local communities and the environment, showcasing Thames Water's dedication to sustainable water management and customer support.
Key Events
Key events for Thames Water include the introduction of the Customer Assistance Fund to help customers in financial need, the launch of the storm discharge map for real-time monitoring of water activity, participation in the price review 2024 to enhance service quality, and ongoing efforts to address leakage and water quality issues. Partnerships with local communities, government bodies, and environmental organizations have also been key highlights, demonstrating Thames Water's collaborative approach to water management and customer service.
Socials
Website
Founded
-
Operating Status
Active
Industry
Water Utilities
headquarters
Address
Country
England
Employees
1204
Key People
Revenue
361.3 M
Operating Income
Stock Price
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Thames Water Holdings plc
-
Website
-
Founded
-
-
Industry
Water Utilities
-
Country
England
-
Number of employees
1204+
-
Revenue
361.3 M
About Thames Water Holdings plc
Thames Water is the largest water and wastewater company in the UK, responsible for providing clean water and efficient wastewater services to 16 million customers. With a commitment to sustainability and environmental stewardship, Thames Water plays a crucial role in ensuring the well-being of communities, customers, and the environment. For customers looking to manage their water usage and billing, Thames Water offers convenient online account management tools.
From submitting meter readings to paying bills and accessing financial support options, customers can easily navigate their accounts and stay informed about their water usage. Thames Water is dedicated to keeping customers informed about changes in charges and tariffs. Starting from April 1, 2025, new charges will be in effect, with average increases of £17 per month for typical water and wastewater bills.
The company provides detailed information on why prices are rising, how the additional revenue will be invested, and the various support options available to customers who may be impacted by the changes. In addition to billing and support services, Thames Water offers a range of resources to help customers better understand their water usage and make informed decisions.
The company provides insights into metered and unmetered charges, as well as guidance on conserving water and managing water pressure issues. Thames Water is also actively engaged in community outreach and environmental initiatives. From prioritizing leak detection and repair to offering support services for vulnerable customers through the Priority Services Register, Thames Water is committed to serving the needs of its diverse customer base.
Through a combination of innovation, responsible governance, and customer-focused services, Thames Water sets a high standard for water utility companies. With a focus on transparency, accountability, and sustainability, Thames Water strives to ensure that water resources are efficiently managed for the benefit of current and future generations.
Why Setting Up a Virtual Delivery Center (VDC) Is Critical for Your Company’s Success
Achieving business success in today’s competitive landscape requires specialized expertise, seamless operations, and continuous innovation. Establishing a Virtual Delivery Center (VDC) can transform your company’s growth journey by ensuring efficiency, scalability, and long-term value.
Why Choose a VDC for Your Company?
1. Cost Optimization:
Save up to 70% on operational costs by leveraging remote teams and streamlined processes.
2. Expert Access:
Gain instant access to highly skilled professionals, ensuring faster and smoother project execution.
3. Scalable Teams:
Scale your team as business needs evolve, from initial project setup to long-term support.
4. Accelerated Timelines:
Leverage 24/7 global teams to reduce project delays and speed up implementation.
5. Continuous Support:
Ensure uninterrupted business performance with ongoing maintenance and updates.
Unlock Business Success with a VDC By establishing a VDC, your company can overcome operational challenges, achieve seamless system integration, and maximize ROI. Stay ahead in today’s dynamic market with a future-ready business strategy powered by a Virtual Delivery Center. Learn More About Us
Book A Meeting To Setup Your VDC
