Cosmos Sales & Marketing
About
Welcome to our consulting firm, where we specialize in digital transformation and enhancing our clients' customer experience. We are dedicated to providing innovative solutions to drive growth and improve business outcomes. As a partner in digital transformation, we work closely with clients to identify critical areas of improvement. We provide customized solutions to elevate customer touchpoints through digital channels.
Our expertise allows us to optimize current processes and create new opportunities while delivering a unique customer experience. Our services include: Digital Transformation: We help our clients transform their customer touchpoints by using digital solutions to improve CX and increase sales. Call Center/Contact Center Services: Our Call Center/Contact Center services are designed to help our clients meet their customers' needs.
Our expert team can handle all aspects of customer engagement with your business. Digital Marketing: We provide a range of digital marketing services, including marketing platform and SEO strategies, to help our clients reach target customers and increase their online visibility. EC One-Stop Services: We provide an end-to-end service to help our clients compete globally in the world of E-commerce.
Our EC One-Stop Services cover all aspects of E-commerce, including international trading, global E-commerce, and more. Our team of experts is always available to help clients with their business's needs. We work collaboratively with our clients in a strategic partnership to achieve their goals and objectives. Stay up to date with our latest company news, including our latest partnerships and services.
Our website features a news section where we post everything from press releases to company events. We have an extensive network of offices globally, with a team of professionals ready to provide support wherever required. With our extensive knowledge of the global market, we can help clients navigate new markets, tailor-made solutions, and gain a competitive edge in the digital world.
Contact us today to learn more about how we can partner with your business on a digital transformation journey. We pride ourselves on delivering results, backed by industry expertise and experience. Let's achieve your business's goals together.
Growth
Transcosmos Inc. serves as a global digital transformation partner for client companies, offering a wide range of services such as DX, call centers, digital marketing, EC one-stop solutions, business process outsourcing, analytics, and more. The company has a significant presence in BtoC e-commerce and omni-channel platforms across Japan and ASEAN, with a focus on enhancing customer experience through digital transformation. With a diverse portfolio of services and a strong foothold in various markets, Transcosmos Inc. is positioned as a key player in the digital transformation landscape, catering to a broad range of industries and sectors.
Achievements
Transcosmos Inc. has achieved several milestones in its journey, including being recognized as a top 10 outsourcing service provider in China, establishing operational bases in Shandong, China, developing AI data labeling solutions in South Korea, and supporting the physical store sales of IRIS OHYAMA in Taiwan. These milestones underscore the company's commitment to expanding its services, enhancing operational capabilities, and diversifying its market presence across different regions. Furthermore, Transcosmos Inc. continues to innovate and evolve its service offerings to meet the dynamic needs of its clients and stay ahead in the digital transformation domain.
Case Studies
One notable case study from Transcosmos Inc. involves providing comprehensive support for SNS operations with a focus on Instagram-specific short video production. Another case study showcases the implementation of callback reservation operations to improve operational efficiency. These case studies demonstrate the company's expertise in tailoring solutions to meet client requirements, optimizing processes for better outcomes, and driving results through innovative and effective strategies.
Key Events
Over the past year, Transcosmos Inc. has been actively involved in organizing various events and seminars, such as the Transcosmos Forum 2024 and online seminars held on different dates. The company has also received industry recognition and awards for its outstanding services in outsourcing and operational support. Furthermore, Transcosmos Inc. has continued to expand its service offerings, forge strategic partnerships, and prioritize customer-centric initiatives to drive growth and innovation in the digital transformation space. These key events reflect the company's ongoing commitment to excellence, collaboration, and customer satisfaction.
Socials
Website
Founded
-
Operating Status
Active
Industry
全ての業界
headquarters
Address
Melbourne, Australia...
Country
Australia
Employees
49
Key People
()
Services
顧客接点のデジタルトランスフォーメーション（DX）
コールセンター（コンタクトセンター）
デジタルマーケティング
Revenue
Operating Income
Stock Price
Why Setting Up a Virtual Delivery Center (VDC) Is Critical for Your Company’s Success
Achieving business success in today’s competitive landscape requires specialized expertise, seamless operations, and continuous innovation. Establishing a Virtual Delivery Center (VDC) can transform your company’s growth journey by ensuring efficiency, scalability, and long-term value.
Why Choose a VDC for Your Company?
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2. Expert Access:
Gain instant access to highly skilled professionals, ensuring faster and smoother project execution.
3. Scalable Teams:
Scale your team as business needs evolve, from initial project setup to long-term support.
4. Accelerated Timelines:
Leverage 24/7 global teams to reduce project delays and speed up implementation.
5. Continuous Support:
Ensure uninterrupted business performance with ongoing maintenance and updates.
Unlock Business Success with a VDC By establishing a VDC, your company can overcome operational challenges, achieve seamless system integration, and maximize ROI. Stay ahead in today’s dynamic market with a future-ready business strategy powered by a Virtual Delivery Center. Learn More About Us
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Cosmos Sales & Marketing
-
Website
-
Founded
-
-
Address
Melbourne, Australia...
-
Country
Australia
-
Number of employees
49+
About Cosmos Sales & Marketing
Welcome to our consulting firm, where we specialize in digital transformation and enhancing our clients' customer experience. We are dedicated to providing innovative solutions to drive growth and improve business outcomes. As a partner in digital transformation, we work closely with clients to identify critical areas of improvement. We provide customized solutions to elevate customer touchpoints through digital channels.
Our expertise allows us to optimize current processes and create new opportunities while delivering a unique customer experience. Our services include: Digital Transformation: We help our clients transform their customer touchpoints by using digital solutions to improve CX and increase sales. Call Center/Contact Center Services: Our Call Center/Contact Center services are designed to help our clients meet their customers' needs.
Our expert team can handle all aspects of customer engagement with your business. Digital Marketing: We provide a range of digital marketing services, including marketing platform and SEO strategies, to help our clients reach target customers and increase their online visibility. EC One-Stop Services: We provide an end-to-end service to help our clients compete globally in the world of E-commerce.
Our EC One-Stop Services cover all aspects of E-commerce, including international trading, global E-commerce, and more. Our team of experts is always available to help clients with their business's needs. We work collaboratively with our clients in a strategic partnership to achieve their goals and objectives. Stay up to date with our latest company news, including our latest partnerships and services.
Our website features a news section where we post everything from press releases to company events. We have an extensive network of offices globally, with a team of professionals ready to provide support wherever required. With our extensive knowledge of the global market, we can help clients navigate new markets, tailor-made solutions, and gain a competitive edge in the digital world.
Contact us today to learn more about how we can partner with your business on a digital transformation journey. We pride ourselves on delivering results, backed by industry expertise and experience. Let's achieve your business's goals together.
Why Setting Up a Virtual Delivery Center (VDC) Is Critical for Your Company’s Success
Achieving business success in today’s competitive landscape requires specialized expertise, seamless operations, and continuous innovation. Establishing a Virtual Delivery Center (VDC) can transform your company’s growth journey by ensuring efficiency, scalability, and long-term value.
Why Choose a VDC for Your Company?
1. Cost Optimization:
Save up to 70% on operational costs by leveraging remote teams and streamlined processes.
2. Expert Access:
Gain instant access to highly skilled professionals, ensuring faster and smoother project execution.
3. Scalable Teams:
Scale your team as business needs evolve, from initial project setup to long-term support.
4. Accelerated Timelines:
Leverage 24/7 global teams to reduce project delays and speed up implementation.
5. Continuous Support:
Ensure uninterrupted business performance with ongoing maintenance and updates.
Unlock Business Success with a VDC By establishing a VDC, your company can overcome operational challenges, achieve seamless system integration, and maximize ROI. Stay ahead in today’s dynamic market with a future-ready business strategy powered by a Virtual Delivery Center. Learn More About Us
Book A Meeting To Setup Your VDC
