About TDCX

Welcome to TDCX, the leading consulting firm that caters to your business needs to help you reach global standards. Our diverse services and expertise in local markets make us unique in the industry. Our mission is to help businesses grow their visibility in key markets through our tailor-made strategies. We believe in building strong relationships with our clients, understanding their business operations, and providing them with sound advice and assistance.

We operate globally, with over 40+ languages and dialects available at our fingertips. Our team is adept in local market expertise, making sure that businesses thrive in their respective markets while adhering to global industry standards. Our campuses are not just ordinary workspaces; they are designed with employees' preferences in mind. We believe that inspiration can come from anywhere, which is why our campuses have various rooms and collaborative spaces.

We also work with our clients to set up bespoke sites that communicate their culture and style. Living in a borderless world has truly changed the idea of going to work. Our advancements in technology enable us to set up systems that cater to work-at-home situations or meet mobility needs. We are committed to providing businesses with the flexibility to work from anywhere, anytime.

We take pride in our #BeHappier identity and strive to infuse it into every campus we set up in cities that are highly favored for career enrichment. Our campuses are more than just workspaces; they foster creativity, collaboration and fun. If you want to know more about our services or need advice on your business operations, get in touch with us today. Our team of experts is always ready and willing to support your business goals.

At TDCX, we are committed to providing the best services to our clients. We invite you to explore our website further to know more about our services, industries, and careers. You can also follow our media center to stay updated on our latest news and events. Thank you for considering TDCX. We look forward to taking your business to new heights. Get in touch with us today!

Growth

TDCX is in the growth stage as a leading global BPO company, serving disruptive innovators, Fortune 500 companies, and renowned enterprises. With a workforce of over 17,800 employees from 80 nationalities covering 40+ languages, TDCX focuses on delivering faster, safer, and better customer experiences through AI-powered innovations and human intelligence. The company's deep regional expertise in the APAC region and strong client base in the new economy segment indicate its position as a prominent player in the BPO industry.

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Achievements

TDCX has achieved significant milestones in its journey, including winning over 480 industry awards for performance and best practices. The company has built a workforce comprising 76% university graduates, enabling them to focus on complex work for their clients. With 88% of clients in the new economy segment with ever-changing requirements, TDCX has shown adaptability and innovation in meeting customer needs. Operating in 96% of business operations in the APAC region highlights TDCX's deep regional expertise.

Case Studies

TDCX has been involved in several notable case studies showcasing their impact on improving customer experiences for leading brands. By employing a synergy of AI-powered technologies and human intelligence, TDCX has helped clients acquire new customers, build customer loyalty, and protect online communities. These case studies highlight the effectiveness of TDCX's approach in delivering innovative and excellence-driven CX solutions that drive business growth and customer satisfaction.

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