XD Consulting Ltd
About
Welcome to XD Consulting, a customer-centric consulting firm that helps businesses elevate their brand by crafting unique and compelling customer experiences across digital and physical channels. Our team of experts specializes in customer experience design, marketing, customer culture, and business transformation. At XD Consulting, we know that every business's journey is unique, and that's why a cookie-cutter approach to consulting doesn't work.
We work collaboratively with our clients, getting to know their business inside and out so that we can develop solutions and recommendations that are tailored to their specific needs and goals. Our Services: Customer Experience Agency: We believe that a stand-out customer experience is essential to business growth.
From strategy and research to design and delivery, we help businesses create experiences that are intentional, innovative, and aligned with their unique vision and goals. CX Market Research: We start any project by taking a research-based approach to identify what matters most to our client's customers. We use this knowledge to refine strategies, identify new opportunities, and focus on value.
Marketing: Once a business has designed a compelling customer experience, we help them tell the world about it by crafting an effective marketing strategy. Our team works collaboratively with clients to enhance their proposition, ensure their brand identity represents their business, and provide design and digital services.
Business Transformation: Change is the only constant in business, and we help businesses stay ahead with strategic change and transformation portfolios to adapt to the ever-changing business world. Our Approach to Achieving Your Vision: At XD Consulting, our approach is rooted in the belief that we cannot solve problems with the same thinking we used when we created them.
We follow a four-step process Discover, Design, Deliver, and Listening to Learn, which helps businesses achieve their goals. Discover: We start with a research-based approach to uncover what matters most, overlay your business context to refine strategies, identify new opportunities, and focus in on value. Design: We design experiences that cohesively represent your brand, taking empathy, creative thinking, and business know-how, to bridge the gap between the what and the how.
Deliver: Results are achieved when the experiences you craft consistently reach the hands of customers. We support you with the doing as you unite your business to deliver new value to the market. Listening to Learn: Armed with customer insight, we challenge assumptions to deliver value-creating experiences that deliver on strategic priorities. How Can We Help: Our team is here to help businesses grow.
From guidance on strategy, to research, design, and capability build programs, we offer tangible delivery into market across digital and physical channels. Whether you're thinking about a new or reimagined brand, product, or service launch, working on a growth strategy, or searching for specialist advice to focus on what matters most for your business, we can help.
Strategy consulting: We offer specialized consulting services, including market research, scenario mapping, strategic opportunity ideation, action-focused growth strategies, change and transformation portfolios, and executive workshops. Experience design: Our CX/UX research and strategy, along with our customer journey mapping, help businesses identify new experience opportunities that enrich their customer's experience.
At XD Consulting, we're committed to helping businesses reach their goals, grow their brand, and stay ahead of the competition. Contact us to book a consultation today and take the first step towards elevating your customer experience.
Growth
The company is positioned as a customer experience and marketing agency that offers a range of services from strategy, research, design to in-market delivery. With a focus on helping businesses grow through experience design, marketing, and customer culture, the company caters to clients of all sizes and industries, aiming to support them in achieving their vision and success in the market.
Achievements
Throughout its history, the company has achieved significant milestones in establishing itself as a leader in customer experience and marketing consultancy. These include developing a research-based approach to identify customer needs, designing experiences that set clients apart in the market, and consistently delivering value to customers through in-market strategies. With a specialized team led by Jo Harrison, the company has successfully launched and grown brands, led customer experience transformation programs, and delivered market-leading experiences to clients across industries.
Case Studies
The company has been involved in numerous notable case studies and significant projects that highlight its impact and relevance in the industry. From conducting market research to developing actionable growth strategies, designing customer journey maps to implementing marketing campaigns, the company's work has led to improved brand identities, digital marketing strategies, and cross-functional strategic alignment for clients. These case studies demonstrate the company's ability to drive growth through effective customer experience and marketing initiatives.
Key Events
Key events for the company include providing strategy consulting, experience design, marketing services, and customer culture initiatives to a diverse range of clients. With a focus on market research, strategic opportunity ideation, action-focused growth strategies, and change management portfolios, the company has positioned itself as a trusted partner for businesses seeking to achieve success through customer-centric transformation. By offering accessible services tailored to smaller businesses, scale-ups, and enterprises, the company aims to deliver cost-effective solutions that drive significant value and tangible results for its clients.
Socials
Website
Founded
-
Operating Status
Active
Industry
Various industries
headquarters
Address
Auckland, New Zealand...
Country
New Zealand
Employees
Freelancer
Key People
()
Services
Customer Experience Agency
CX Market Research
Marketing
Business Transformation
Revenue
Operating Income
Stock Price
Why Setting Up a Virtual Delivery Center (VDC) Is Critical for Your Company’s Success
Achieving business success in today’s competitive landscape requires specialized expertise, seamless operations, and continuous innovation. Establishing a Virtual Delivery Center (VDC) can transform your company’s growth journey by ensuring efficiency, scalability, and long-term value.
Why Choose a VDC for Your Company?
1. Cost Optimization:
Save up to 70% on operational costs by leveraging remote teams and streamlined processes.
2. Expert Access:
Gain instant access to highly skilled professionals, ensuring faster and smoother project execution.
3. Scalable Teams:
Scale your team as business needs evolve, from initial project setup to long-term support.
4. Accelerated Timelines:
Leverage 24/7 global teams to reduce project delays and speed up implementation.
5. Continuous Support:
Ensure uninterrupted business performance with ongoing maintenance and updates.
Unlock Business Success with a VDC By establishing a VDC, your company can overcome operational challenges, achieve seamless system integration, and maximize ROI. Stay ahead in today’s dynamic market with a future-ready business strategy powered by a Virtual Delivery Center. Learn More About Us
Book A Meeting To Setup Your VDC
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XD Consulting Ltd
X
-
Website
-
Founded
-
-
Address
Auckland, New Zealand...
-
Country
New Zealand
-
Number of employees
Freelancer+
About XD Consulting Ltd
Welcome to XD Consulting, a customer-centric consulting firm that helps businesses elevate their brand by crafting unique and compelling customer experiences across digital and physical channels. Our team of experts specializes in customer experience design, marketing, customer culture, and business transformation. At XD Consulting, we know that every business's journey is unique, and that's why a cookie-cutter approach to consulting doesn't work.
We work collaboratively with our clients, getting to know their business inside and out so that we can develop solutions and recommendations that are tailored to their specific needs and goals. Our Services: Customer Experience Agency: We believe that a stand-out customer experience is essential to business growth.
From strategy and research to design and delivery, we help businesses create experiences that are intentional, innovative, and aligned with their unique vision and goals. CX Market Research: We start any project by taking a research-based approach to identify what matters most to our client's customers. We use this knowledge to refine strategies, identify new opportunities, and focus on value.
Marketing: Once a business has designed a compelling customer experience, we help them tell the world about it by crafting an effective marketing strategy. Our team works collaboratively with clients to enhance their proposition, ensure their brand identity represents their business, and provide design and digital services.
Business Transformation: Change is the only constant in business, and we help businesses stay ahead with strategic change and transformation portfolios to adapt to the ever-changing business world. Our Approach to Achieving Your Vision: At XD Consulting, our approach is rooted in the belief that we cannot solve problems with the same thinking we used when we created them.
We follow a four-step process Discover, Design, Deliver, and Listening to Learn, which helps businesses achieve their goals. Discover: We start with a research-based approach to uncover what matters most, overlay your business context to refine strategies, identify new opportunities, and focus in on value. Design: We design experiences that cohesively represent your brand, taking empathy, creative thinking, and business know-how, to bridge the gap between the what and the how.
Deliver: Results are achieved when the experiences you craft consistently reach the hands of customers. We support you with the doing as you unite your business to deliver new value to the market. Listening to Learn: Armed with customer insight, we challenge assumptions to deliver value-creating experiences that deliver on strategic priorities. How Can We Help: Our team is here to help businesses grow.
From guidance on strategy, to research, design, and capability build programs, we offer tangible delivery into market across digital and physical channels. Whether you're thinking about a new or reimagined brand, product, or service launch, working on a growth strategy, or searching for specialist advice to focus on what matters most for your business, we can help.
Strategy consulting: We offer specialized consulting services, including market research, scenario mapping, strategic opportunity ideation, action-focused growth strategies, change and transformation portfolios, and executive workshops. Experience design: Our CX/UX research and strategy, along with our customer journey mapping, help businesses identify new experience opportunities that enrich their customer's experience.
At XD Consulting, we're committed to helping businesses reach their goals, grow their brand, and stay ahead of the competition. Contact us to book a consultation today and take the first step towards elevating your customer experience.
Why Setting Up a Virtual Delivery Center (VDC) Is Critical for Your Company’s Success
Achieving business success in today’s competitive landscape requires specialized expertise, seamless operations, and continuous innovation. Establishing a Virtual Delivery Center (VDC) can transform your company’s growth journey by ensuring efficiency, scalability, and long-term value.
Why Choose a VDC for Your Company?
1. Cost Optimization:
Save up to 70% on operational costs by leveraging remote teams and streamlined processes.
2. Expert Access:
Gain instant access to highly skilled professionals, ensuring faster and smoother project execution.
3. Scalable Teams:
Scale your team as business needs evolve, from initial project setup to long-term support.
4. Accelerated Timelines:
Leverage 24/7 global teams to reduce project delays and speed up implementation.
5. Continuous Support:
Ensure uninterrupted business performance with ongoing maintenance and updates.
Unlock Business Success with a VDC By establishing a VDC, your company can overcome operational challenges, achieve seamless system integration, and maximize ROI. Stay ahead in today’s dynamic market with a future-ready business strategy powered by a Virtual Delivery Center. Learn More About Us
Book A Meeting To Setup Your VDC
