Support Engineering Manager Role

Drive enterprise revenue growth

Expand strategic partnerships and alliances

Drive outbound sales and marketing campaigns.

Generate and qualify leads for enterprise software solutions.

Strengthen Canonical and Ubuntu’s cyber defense against advanced threats

Design and evolve world-class Security Operations Center and practices

Design and implement secure cloud network architectures

Optimize network performance, scalability, and reliability

Lead design and optimization of scalable platform infrastructure

Ensure reliability, security, and compliance for critical systems

Maintain and enhance Kubernetes and Istio infrastructure

Automate platform operations using IaC and CI/CD

Develop and execute end-to-end security strategy.

Safeguard digital and physical assets across all domains.

Troubleshoot and resolve open source software issues

Develop and upstream code fixes and patches

Architect and deploy cloud infrastructure solutions

Enable enterprise adoption of open source technologies

Deliver impactful big data solutions for clients

Lead and manage technical data teams

Design and implement integration solutions using OIC

Integrate multiple ERP systems for seamless data flow

Provide technical leadership for enterprise sales.

Develop and implement scalable solution processes.

Design scalable Salesforce architectures

Translate business needs into technical solutions

Ensure reliable cloud-based application support

Automate system maintenance and configuration

Develop and support scalable Boomi integrations

Troubleshoot and resolve production incidents

Expand partner program participation and integrations

Act as primary technical liaison for partners

Lead and develop high-performing engineering teams

Drive design and delivery of scalable AI-powered web applications

Optimize and maintain global SMS carrier connectivity

Resolve complex network and routing issues

Lead and expand IHV alliances in EMEA/APAC

Drive adoption of Ubuntu and open source solutions

Develop and manage strategic alliances with IHVs

Drive sales opportunities and increase market share

Design and implement enterprise integrations

Optimize data flows and ensure data quality

Optimize Salesforce CRM for efficiency

Improve data integrity and system reliability

Drive new business acquisition in APAC

Develop and execute strategic sales plans

Deliver expert technical support for GCP networking

Resolve and escalate complex network incidents

Architect and oversee scalable cloud integrations.

Lead and mentor technical development teams.

Provide expert cloud engineering leadership and advocacy for clients.

Drive automation and process improvements for efficient managed services.

Develop machine learning models for credit decisions

Automate customer service with NLP/LLMs

Conduct security assessments and reviews

Develop secure software practices

Reduce customer churn and risk

Facilitate adoption of Canonical products

Lead and develop Customer Success teams

Drive customer engagement and retention

Manage and monitor CI/CD pipelines

Develop deployment tooling and patterns

Lead and develop global support teams

Ensure high customer satisfaction and SLA compliance

Deliver high-quality technology integrations for clients

Provide consulting and support services on cloud-based platforms

Deliver enterprise IT projects globally

Manage and mitigate project risks

Lead travel and event operations for global company events.

Ensure fairness and compliance in expense claim review.

Design and implement scalable authentication infrastructure

Advance GitLab’s zero-trust and microservices architecture

Lead and manage high-performance DevOps teams remotely

Drive infrastructure automation using GitOps and open source tools

Architect and deliver AI-powered contact center solutions

Lead and mentor technical teams

Deliver advanced technical projects remotely

Provide expert client support and communication

Lead and mentor SDR/BDR teams remotely.

Drive sales pipeline growth and achieve targets.

Lead and develop remote engineering teams

Drive technical excellence and open source innovation

Architect scalable backend cloud solutions

Enable secure authentication and identity management

Automate IT operations and infrastructure

Enhance reliability and scalability of cloud services

Provide expert cloud and Linux support to enterprise customers

Resolve complex technical issues in open source environments

Lead and mentor high-performing remote SRE teams

Drive automation and infrastructure innovation

Lead distributed engineering team

Deliver managed cloud services

Maintain and optimize Ubuntu Server packages

Collaborate in a global, distributed engineering team

Lead and mentor security engineering teams

Establish and certify security standards for Ubuntu ecosystem

Lead and develop security engineering teams

Advance AppArmor and Ubuntu security features

Reduce customer risk and churn

Facilitate adoption of new products