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Centralizing Knowledge Management with Engagely AI

Impact of AI-based Knowledge Management on Business Operations

Engagely AI's knowledge management solution revolutionizes business operations by achieving a 63% improvement in query resolution, a 63% decrease in average handling time (AHT), and a remarkable 95% accuracy in automatized knowledge flow. With a significant 62% drop in call transfers, organizations benefit from streamlined and efficient processes.

Centralization of Knowledge Management: Key Impact Across Business Operations

Engagely AI's knowledge management platform offers key impacts across business operations through various stages. From knowledge collection that establishes a singular information source to knowledge classification based on processes, rules, and organizational structure, the platform ensures efficient data handling. Centralization guarantees seamless data storage and retrieval, improving transparency and operational efficiency. Knowledge structuring and sharing ensure stakeholders access structured data effortlessly in real-time.

AI Automation Suite for Cognition-Based Knowledge Management

Engagely AI's comprehensive suite of voice-first AI automation products, including chatbots, voice bots, and email bots, brings cognition-based knowledge management to the forefront. These products engage users 24/7 across multiple channels, extracting crucial data that is systematically organized. By adding a layer of intelligence, AI Automation enhances precision in knowledge storing and sharing, optimizing operational efficiency.


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Enhance Your Customer Support with Engagely Email Bot

Revolutionizing Customer Support

Engagely's Email Bot offers a revolutionary solution to customer support by enabling businesses to respond to millions of customer emails simultaneously. This not only enhances customer experience but also reduces operational costs by over 40%, making it a cost-effective and efficient tool for modern businesses.

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Empower Your CX with Engagely.ai's Drag and Drop Chatbot Builder Platform

Simplified Bot Building Process

Engagely.ai offers a seamless drag-and-drop bot builder platform that provides users with full control over the chatbot building process without the need for coding. This simplifies the creation of fully-functional bots from scratch, allowing users to define trigger points, actions, and conditions easily. By eliminating the necessity to write any code, Engagely ensures that automation becomes accessible and convenient for users.

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Enhancing Travel and Hospitality with Engagely.ai

AI Revolutionizing Travel & Hospitality Industry

Engagely.ai offers advanced AI automation solutions to simplify travel planning, hotel booking, ticketing, and 24/7 assistance. Global enterprises in the industry are adopting AI-based smart customer support platforms to enhance customer experience, reduce operational costs, and drive recurring bookings.

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Empowering Excellence Through Collaboration at Engagely.ai

Passion-Driven Cultural Ecosystem

Engagely.ai boasts a diverse family of talented individuals dedicated to excellence across various countries and languages. Our open work culture fosters creativity and innovation, driving both client satisfaction and employee fulfillment. We believe that the results we achieve are most meaningful when accompanied by enjoyment and passion for our work.

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Empowering Business Communication with Engagely.ai

Simplifying Business Communication Workflows

Engagely.ai aims to simplify business communication workflows by offering unmatched contextual intelligence and AI automation solutions. With the automate-enable-assist approach, the platform caters to modern business and customer support needs with a powerful yet easy-to-use interface. By augmenting each stage of the customer lifecycle, Engagely.ai's AI automation solutions enable on-demand converged customer experiences, hyper-personalized support, and drive business growth while reducing operational costs.

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