Upgrade Your Email & SMS Marketing with Omnisend - A Comprehensive Comparison to Klaviyo

Omnisend

Upgrade Your Email & SMS Marketing with Omnisend - A Comprehensive Comparison to Klaviyo

Pay Less for Similar Features

Omnisend provides comparable features to Klaviyo at a more affordable price point that benefits both smaller and larger businesses. For instance, with 1,500 contacts, you can send 18,000 emails for just $25 per month with Omnisend, while Klaviyo charges $20 more for 3,000 fewer emails. Moreover, for 90,000 contacts, Omnisend offers unlimited emails and 80k bonus SMS for only $1,218 per month. In contrast, Klaviyo would cost you $700 more for a similar number of SMS, with email limits in place.

Faster and Reliable Support

Omnisend's customer support stands out with an average response time of under 4 minutes, available 24/7 throughout the year. This quick and efficient support system ensures that your concerns are addressed promptly, especially during peak periods like Black Friday. In contrast, starting in 2023, Free users on Klaviyo no longer have unlimited access to email support, highlighting the superior support offered by Omnisend.

Enhanced SMS Marketing Capabilities

Omnisend provides international SMS capabilities, allowing you to reach a global audience effectively. Additionally, you have the flexibility to roll over unused SMS credits to the next month. This feature is particularly beneficial for businesses with an international customer base. On the other hand, Klaviyo limits its SMS services to select countries, and SMS credits do not roll over, creating limitations that hinder global outreach.

Dedicated Customer Success Manager for Client Support

Omnisend offers dedicated Customer Success Managers (CSMs) to assist businesses at a more accessible threshold of $400 per month. These CSMs provide personalized support and regular business reviews to help optimize your marketing strategies. Comparatively, Klaviyo requires a minimum spend of $3,000 per month to access a CSM, with limited meeting opportunities, making it challenging for businesses to receive tailored support.

Switch to Omnisend for Added Benefits

Considering the extensive features and cost-effective pricing, migrating to Omnisend could significantly enhance your email and SMS marketing efforts. Apart from savings on pricing, you gain access to bonus global monthly SMS on the Pro plan, one-time free SMS trials, and comprehensive setup support for automations, segments, and signup forms. Make the switch to Omnisend today for a more robust marketing automation platform that offers a range of benefits for your business.

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